Privacy Policy

Xynovate AI Trader  is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us when you:

  • Create an account on our platform
  • Use our services to trade or interact with the platform
  • Contact us via email, phone, or through our website’s contact form
  • Subscribe to our newsletter or other communication services

Personal information may include:

  • Full Name
  • Email Address
  • Phone Number (optional)
  • Payment and financial details (if required for subscription services)
  • IP address and device information
  • Trading account details (linked accounts, API keys)

1.2. Usage Information

When you interact with the Xynovate AI Trader platform, we may automatically collect usage data such as:

  • Browsing behavior on our website
  • Pages viewed and time spent on the platform
  • Trading activity and interaction logs
  • Error logs and performance analytics

1.3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience and improve platform performance. These technologies allow us to track user preferences, analyze trends, and deliver a better user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To create and manage your account
  • To provide and personalize trading services
  • To improve the performance and functionality of the platform
  • To process transactions and provide customer support
  • To notify you of changes, updates, or new services
  • To communicate with you via email for marketing purposes (if you have opted in)

3. Sharing and Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers to perform tasks such as payment processing, data analytics, and email distribution.
  • Legal Obligations: We may disclose personal information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  • Encryption of sensitive data during transmission
  • Secure authentication and access controls
  • Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the following rights with respect to your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to your personal information if it is inaccurate.
  • Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
  • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication or contacting us directly.

To exercise any of these rights, please contact us at support@xynovatetrader.com.

6. International Data Transfers

As we operate globally, your personal information may be transferred to and processed in countries other than your own. We ensure that these data transfers comply with applicable laws and provide adequate protection for your personal data.

7. Children’s Privacy

Xynovate AI Trader v4.3 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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